THANK YOU FOR SHOPPING! Processing times is 5-7 days before shipping.

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THANK YOU FOR SHOPPING! Processing times is 5-7 days before shipping.

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Nzuri Kulture
Nzuri Kulture Skin
Nzuri Kulture Men
Eczema Relief
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Nzuri Kulture LLC

Nzuri Kulture LLC

Home
Nzuri Kulture
Nzuri Kulture Skin
Nzuri Kulture Men
Eczema Relief
SALE

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Returns

DUE TO COVID-19, WE ARE CURRENTLY NOT ACCEPTING ANY RETURNS.

Processing and Shipping

Processing Time

Please allow 3-7 days to process your order.

WHEN WILL MY ORDER ARRIVE?

We begin processing your order as soon as we receive it. Due to COVID-19, our current processing times are 7 to 10 business days (and orders placed after 3om CST are processed the next business day). You’ll get a shipment notification email with a tracking number as soon as your package ships. We do not ship on the weekends; orders placed on Thursday after 3pm will be shipped on the following Monday. Orders typically deliver within 3 to 6 business days from when we ship your order, depending on your chosen shipping method.

I RECEIVED TRACKING BUT IT HASN’T UPDATED. WHERE IS MY PACKAGE?

Rest assured your package is on its way! Tracking may not update until your package is scanned at your local carrier. Please allow up to 14 business days after shipping for your package to arrive.

TRACKING SHOWS MY PACKAGE IS DELIVERED BUT I CAN’T FIND IT. WHAT DO I DO?

Once a package is picked up and scanned in by our carrier, the shipping and delivery status is no longer within our control. We are unable to replace missing or stolen packages at this time. Please reach out directly to the courier for missing or stolen packages and file a claim. We are not responsible for shipping addresses that were incorrectly entered at checkout.

I ENTERED THE WRONG SHIPPING ADDRESS. CAN YOU CHANGE IT?

Unfortunately, we are unable to make changes to orders that are placed on our system. Nzuri Kulture does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

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